Solutions

cards-management-and-issuing

Cards Management and Issuing

The search for suitable payment cards that mirror the lifestyle of consumers is increasingly becoming important. Integral to the end-to-end e-payments solutions offered by PaySwitch, is the Card Management System which delivers a complete card management solution that facilitates quick and easy process for issuers to design attractive new card products for existing and new customers (cardholders). The Card Management solution supports any card-type including debit, credit, and prepaid cards.


Features: Cards Issuing


Speed of innovation

Our Card Management Solution helps issuers to easily design new card products and new program features to correspond with trendy marketing initiatives, thereby increasing speed to market.


Efficient card program management

Our Card Solution is designed to offer businesses a high processing speed. It offers an in-built scoring component that helps pre-qualify applicants to your services and gives you two convenient options of data-capturing (digitally & manually). The solution equips the card issuer with the right tools to efficiently establish and manage the customer relationship right from the moment the card is issued. These tools also support the automatic generation statements, invitations letters, online fees, and reports.


Flexible product design

Our Card Management solution is versatile and supports a range of processes including card product combinations, different account types (e.g savings, checking, deposit, among others) and their related card types.

digital-banking

Digital Banking

Online and mobile banking are no longer luxury services but a daily necessity.

The increase in digitization of banking services has made Mobile and Internet Banking a crucial mode of interaction between a bank and its customers.

PaySwitch offers an integrated mobile and internet banking solution that delivers omni channel services to meet customer expectations. Our solution supports both internet and mobile channels, the entire spectrum of digital services in real time: from balances and account information, fund transfers, bill and utility payments, online account opening to foreign currency transactions.


Features: Digital Banking


Supporting bank's omnichannel requirements

PaySwitch delivers a full range of omnichannel services that cover both internet and mobile channels supporting the entire spectrum of digital services in real time: from balances and account information, fund transfers, bill and utility payments, online account opening to foreign currency transactions.


Security

Financial institutions may want to serve seamless solutions to their customers but will want to do this with the utmost security available. Our solution offers security designed to help eliminate the threat of fraud. By design, our solution complies with the best practices for internal security such as keychain, java key store, server validation and trusted certificates.

fraud-and-risk-management

Fraud & Risk Management

Good business relationships are those that are built on trust - Especially with digital-based relationships.

The damage caused by fraud on business and the cardholder is severe, and global in nature. Payment service providers need to mitigate fraud risk, analyze each transaction in real-time and monitor fraud across all their channels. Despite the varied characteristics of each channel and specific fraud risks, there is a lot of benefit in managing fraud detection and prevention across all channels.

Nilson report, indicates that by 2020 global card fraud losses will exceed $35 billion despite the introduction of EMV.


Features: Risk & Fraud Management


Highly vigilant, across all channels

PaySwitch offers enhanced fraud prevention solution that helps card issuers and acquirers counter the ever increasing threat of fraud by supporting them with a 100% monitoring of all transactions online and in real-time across all channels.


Advanced fraud detection and prevention

With our E-commerce Solution, customers can enhance with a Merchant Plug-in (MPI) or an Access Control Server (ACS) component. This creates room for the addition of a 3D-Secured Transaction Processing capability, or a built-in rules-based Fraud Management Capability.

loyalty-schemes

Loyalty Schemes

It is commonplace for customers to expect some reward schemes.

Reward packages are beginning to drive and influence the decision making process of customers when it comes to the best card to use for payments. A well-designed and managed card loyalty scheme strengthens your partnership with customers, driving up usage and revenue in the process.


Features: Loyalty Schemes


Rapid Creation, Streamlined Management

PaySwitch’s loyalty and reward scheme management solution enables businesses and associations to easily and rapidly create and manage innovative loyalty programs.


Flexibility to Create Customized Programs

The solution allows businesses, associations and groups to create loyalty schemes to retain customers and simulate a positive purchasing behaviour. We have made this possible with an effective Point System that has been based on. This is done by a point system based on a wide range of parameters; including customer segment, transaction channel, merchant type, transaction type and time of day, among others (all of which are customizable per your business requirements).

atm

ATM

ATMs are gradually becoming one of the key connections between financial institutions and their customers. Due to this, we bring you a solution that provides you with 24x7 visibility of your entire ATM network, pinpointing areas of concern before they turn into brand problems.The complexity in the solution we provide includes; full interactive customer touchpoints that offer a wide range of services, dispensing cash, concert tickets, pre-paid cards and featuring state-of-the-art devices such as scanners and streaming videos.

fraud-management

SmartPOS

Our POS (Point of Sales) terminals are handheld android-powered devices with a stylish design that turns you counter-top into a space of payment innovation, convenience and efficiency. It is also an excellent solution for mobile shops and businesses, with its light weight and quick connectivity features. They are equipped with the highest security features and compliant with the latest hardware and software security requirements, like; EMV level certifications and PCI compliance. The application that runs on our POS terminal is developed acquires all card schemes and support contactless payments, QR payments and NFC payment options too. The POS comes with a 360o feature to effectively secure and manage the activities of the terminals regardless of their assigned locations. These features include:

  • Hosting and Security Management
  • Terminal Payment Application
  • POS Transaction Monitoring
SmartPOS Brochure
momopos

momoPOS

PaySwitch’s momoPOS (mobile point-of-sale) is a light-weight mobile application available on both Google play & iOS stores. It sits on a merchants’ smartphone or tablet and performs the functions of a cashier to receive payment for goods and services purchased by their clients. The App is focused on providing businesses all sizes with seamless payment solutions across the multiple payment options used by their customers. Merchants are also able to receive settlements into a bank account or mobile wallet of their choosing.

momoPOS Brochure
ecommerce

eCommerce

Trading over the internet is heavily dependent on trust and confidence. All stakeholders involved in the transaction; from the customer to the issuer, needs to feel assured that payments will go through smoothly, swiftly and safely. Theteller, as an Open Banking API, provides a secure, state-of-the-art payment gateway for internet payment processing. Merchants can use it as a complete checkout and payment solution, removing any dependence on third parties, or individual separate components to be able to enhance an existing internet payment platform.

Convergence, Speed, Efficiency are three distinct qualities of our eCommerce Payment Support solution. It has been purposely designed to ensure the privacy and security of merchant payments, by combining 3D Secure authentication procedure with a sophisticated anti-fraud system that filters transactions based on rules we can help merchants to set-up quickly and easily.



Features: eCommerce

A comprehensive security functionality is designed to ensure the privacy and security of internet payments. Our e-commerce engine combines 3D Secure authentication with a sophisticated anti-fraud system that filters transactions based on rules set by merchants.

Our e-commerce solution customers can enhance existing ecommerce systems with merchant plug-in (MPI) or access control server (ACS) components to add 3D Secure transaction processing functionalities or build in rules-based fraud management capabilities.

paylink

PayLink

PayLink is a payment solution designed to enable individuals or organizations receive payments for (goods, services, and donations) through a secured payment link. It is easy to setup and use. This customized and secured link for your business can be shared through text messages, emails, social media pages or on any other platform. You can also embed it into your website. Integration is not needed as the payment link you create is plug and play.

It supports all major card schemes and mobile money wallets and comes with a smart dashboard that gives you instant and real-time insights on all payments.


payqr

PayQR

PayQR is a payment solution designed to enable business to receive payment through a QR code. It is best used when your customers/members are physically at your premises, enabling them to make payments with a simple scan of your unique business QR Code. This code can also be embedded into your website if a business or customer desirers.

PayQR is secured and equally supports all major card schemes and mobile money wallets. This ensures some level of diversity, options, and convenience for your customers. The PayQR solution has a dashboard that allows you to keep track of all transactions that come in.


mpower

mPower

The mPower Solution is birthed from a deep-seated value to enable organizations and institutions leverage on the prowess and potentials of the digital world to inject a much-needed growth. mPower Solutions give these organizations and institutions access to customized digital tools for clients with the aim of providing clients with digital tools to ultimately improve efficiency, operations, and communication.

mPower solutions include:


automated-fare-collection

Automated Fare Collection

The ability for people and goods to move around is a key success factor for economic growth and development. This is therefore a non-negotiable need for public and private transportation companies need to quickly adapt to provide more value and convenience to their customers.

Fare collection is one critical area that has not seen much innovation and improvement over the years especially in Africa, and that is exactly the pain-point our solution seeks to offer to public transport service operators. This helps operators open up their services to a wider market, injects efficiency and drive usage through the convenience they are able to offer customers through our solution. In addition , the solution is highly cost effective to acquire and implement, and helps keep operating cost under control and increase turnover.

Ticketing systems currently, whether cash or digitized, do not always cater for these requirements, making it challenging for transportation service operators to roll out seamless solutions to their end clients.

Automated Fare Collection offers greater levels of transparency, not only for ticket prices but it also significantly reduces the levels of abuse, theft, and poor accountability. It has also been designed to address the shortfalls of what the market currently has to offer, making it the best alternative and choice for all Transport Operators.


Features: Automated Fare Collection


For Government / Schemes

  • Decrease in cash payments and reduced fraud and abuse risks
  • Decrease in cash payments and reduced fraud and abuse risks
  • Improved quality of client services
  • Reduce operational cost
  • Unified platform to support other value-added services

For Service Operators

  • Makes cash redundant (eliminates cost of cash handling and associated costs)
  • Reduce expenditure on expensive infrastructure improve and expand ticket sales
  • Efficiency gained through electronic processing and distributing of tickets
  • Improved and real-time supervision of ticket sales network
  • Effective controls and planning thanks to the reporting feature

For Clients

  • More payment options for convenience
  • Seamless, and rich customer experience
  • Secured payment options
  • Safer and environmentally friendly e-receipts for every payment

Supporting flexibility for service operators

Service operators need efficient yet flexible tools to run their business. By centralizing all ticketing processes and data, instead of the traditional fragmented solutions approach with their associated challenges , the operator will have better daily control over its operations and be open for service 24/7 and in real time.


Reducing implementation and operation costs

Account based ticketing does not require an organization to issue special cards or tickets as it can leverage mobile devices or existing identifiers. By eliminating the need to install ticket offices, removing the cost of cash collection and the costs associated to encoding, processing and distributing tickets, the overall cost of operating the system can be reduced significantly.


Creating a seamless customer experience

Customers can pay for their fares from a single account, topping up this account with a payment instrument of their choice. Passengers do not have to worry about anything except identifying themselves when starting their journey and the service will take care of everything else, including finding the best rate.

market-place

Market Place

The need for interaction between businesses (especially small businesses) is foundational to the sustenance of every economy especially for the emerging markets. However, it appears that most of these businesses have limited access to the right financial products, market, and partnerships that will drive growth.

Edeybe which is the MarketPlace solution by PaySwitch is targeted to enable financial inclusion for SMEs and let entrepreneurs start trade even without their own starting capital. Starting from this core value proposition, the Edeybe MarketPlace is the foundation for a true trading platform, where all participants in the value chain are brought onto a single platform to create an entire ecosystem to service the economy. It essentially creates a closed loop trading environment for B2B2C. Edeybe currently has over two (2) million subscribers in Ghana and therefore offers an existing significant market for all enrolling merchants or businesses.


Features: Edeybe


Building a richer ecosystem

Brings merchants to a centralized platform as a starting point. The platform does not only offer access to customers who have subscribed but also integrates with a host of additional services to create a true end to end trading platform for the merchants. Edeybe is rolled out with a closed loop wallet payment system as well as other electronic payment options such as cards and mobile money wallets systems.

Edeybe Brochure
agency-banking

Agency Banking

PaySwitch offers an Agency Banking targeted at supporting financial institutions and agents to offer services to the unbanked and underserved communities through a mobile and POS application. The solution comes with a centralized administration portal that allows configuration of the agency banking mobile application, manage agents and customers.

The Agency Banking solution allows agents to offer a wide range of transactions to their clients. These include cash deposits (cash to account) and withdrawals (account to cash), money transfers including cash to cash transfers, account to account payments, loan repayments, bill payments or mobile top-up. Agents are able to on-board new customers, perform KYC by capturing the customer ID and customer photo and submit it for verification and even open accounts on their behalf. Once enrolled, the solution allows agents to offer the customers a complete range of services, including access to mini statements and balance inquiries, customer PIN change, cash withdrawal, issue a card or print a receipt.


Features: Agency Banking


A Toolbox for New Revenue Streams

Our Agency Banking completely transforms the way financial services are delivered to customers. By using the solution, not only can the Banks reduce the cost of their branch network, but the Banks can also expand the products offered to customers remotely.


Rapid Deployment, Rapid Return

The solution is designed to seamlessly and quickly integrate into virtually any infrastructure. It has a range of pre-configured online, offline and near real- time options for integrating with service providers, money transfer processors, core banking systems, card management systems and other solutions.


Additional delivery channel

Agency Banking is an additional delivery channel that enhances the convenience and outreach of affordable financial services to an underserved segment of the population in a very cost efficient manner.

merchant-management-and-acquiring

Merchant Management & Acquiring

There is an emerging need for merchants to adapt to rapid changes within the retail payment space.

A wide range of payment instruments is currently available on the market and for acquirers, it is vital to propose the right solutions to their merchants and have the highest levels of flexibility when it comes to setting up those solutions while at the same time keeping compliance requirements in mind.

PaySwitch offers a range of solutions via API, POS, MPOS, PayLink and QR to give complete control of merchant management process. With the growing use of internet and mobile commerce, it is important for merchants to offer varying but convenient and efficient means by which customers who visit both shops or stay online can make purchases and pay for them.


Features: Merchant Management & Acquiring


Sophisticated Merchant Accounts Management

PaySwitch supports merchant services as the context of their operations become increasingly complex. This is catered for via providing transaction details for reconciliation and fee accounts, allowing multi-currency receipt through a variety of account types such as merchant accounts, settlement accounts, fee accounts.


Customizable products and services

Our merchant management solution allows for customized products and services to be created in order to ensure the solution can be implemented for the acquirer and merchants alike.